Privacy Policy

This Privacy Policy describes how Jade Glow ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring you understand our practices regarding your data.

Information We Collect

We collect various types of information in connection with the services we provide, which may include:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, and physical address when you request a quote, submit an inquiry, or book a service.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.
  • Communication Data: Records of your correspondence with us, including emails and customer service interactions.

How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services, including scheduling appointments and delivering cleaning and restoration services.
  • To process your inquiries and requests, including providing accurate quotes.
  • To improve our website and services, understanding user behavior and preferences.
  • To communicate with you about your services, offers, and company updates.
  • To comply with legal obligations and protect our legitimate business interests.
  • For marketing and promotional purposes, with your consent where required.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, or analytics, under strict confidentiality agreements.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, or asset sale, your personal data may be transferred to the new owners.

Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access, update, or delete the information we have on you.
  • Object to certain processing of your data.
  • Withdraw your consent at any time where Jade Glow relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: Contact Us
  • By phone: +234 809 345 6789
  • By mail: 14 Akilapa Street, Off Akerele Extension, Floor 2, Suite B, Surulere, Lagos, 101212, Nigeria